All products manufactured by New Communications Solutions, LLC
(hereafter referred to as NCS) and purchased from an authorized dealer
or purchased directly from NCS will be warranted to be free from defects
in material and workmanship for a period of one (1) year from the
date of purchase.
NCS' liability under this warranty and the Customer's exclusive remedy
is limited to repairing, servicing or adjusting, and/or replacing
the defective product returned to NCS within the warranty period.
Whether the defective product is repaired or replaced will be at the
sole discretion of NCS. The warranty will be voided for products that
have been abused, misused, or subjected to abnormal operating conditions
as determined by NCS. Further, products damaged by lightning, power
surges or force majeure events are not covered under this warranty.
If, in the Customer's estimation the product appears to be defective
and is within the warranty period NCS should be notified as to the
nature of the defect. If the product appears to be covered by the
terms of the warranty, NCS will promptly communicate a return authorization
number and shipping instructions to the Customer. When returning a
product for repair/replacement under warranty the proof of purchase
or a copy thereof must be returned with the defective product. NCS
at its discretion may deny warranty in the absence of proof of purchase.
Acceptable proof of purchase include bill of sale, cancelled check
or credit card receipt. Evidence of alteration of the proof of purchase
document shall be reason to immediately void the terms of the warranty.
For those products returned that prove to be defective and covered
under the warranty, the Customer will bear the cost of shipment for
the return of the product to NCS. Collect shipments will not be accepted.
NCS will bear the cost of shipment for return of the product to the
Customer after repair/replacement. Mode of shipment for return to
the Customer will be determined by NCS. Should examination reveal
that the product is not defective, NCS will notify the Customer and
request return shipping instructions, and NCS will be due all shipping
expenses. In the event that the examination reveals that the product
is defective, but for any reason is excluded from this warranty, NCS
will prepare a quotation of the cost to repair, and will communicate
same to the Customer. In the latter event, NCS will be due all shipping
charges incurred for return of the product to the Customer.
The Customer may attempt to repair a defective product under warranty
provided authorization to do so is received from NCS Technical Support.
NCS will supply replacement parts free of charge for authorized Customer
repairs provided that the defective part along with the proof of purchase
is submitted to NCS. NCS will pay postage and handling for replacement
parts provided the above terms are met. The product warranty under
these circumstances will remain in force for the life of the warranty.
EXCEPT FOR THE EXPRESS WARRANTIES STATED IN THIS WARRANTY, WHICH ARE
EXCLUSIVE, NCS DISCLAIMS ALL WARRANTIES ON PRODUCTS SOLD HEREUNDER,
INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCE IS NCS LIABLE FOR CONSEQUENTIAL
DAMAGES TO PERSON OR PROPERTY AS A RESULT OF THE USE OF ANY NCS PRODUCTS.
The Customer may have additional rights beyond those specifically
outlined in this document based on individual state laws.
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